Frequently Asked Questions
Got a question? Find our FAQs here. If your question hasn't been answered here, drop us a line or use our contact form.
Roody makes sustainable merch for brands. Our focus is on bringing your brand to life in a fun way while helping the earth. We make completely custom merch that is eco-friendly and that looks and feels amazing.
We make products people will use and love. We use the most sustainable materials available (for example recycled polyester and recycled acrylic). We make our products with long term production partners who treat customers fairly. We plant one tree for every item we make.
We have listed hundreds of eco-friendly products on the website but there are always more. If there is something specific you'd like, please feel free to Contact Us and we will be delighted to help.
Yes, we make 90% of our custom merch from scratch. We're always looking to create new products and if you've got an idea for something you'd like to create, just let us know and we'll see what we can do.
Of course. If you've got something in mind just let us know and we'll take a look and get started on it for you.
Of course. We have a design team that would be more than happy to help with design - our design team helps customers with 95% of the stuff we make. If you have your own designers you would prefer to use, we also have standard templates available with clear design guidelines.
We don't charge for design assistance.
Absolutely. Every customer is assigned an account manager and they'll be fully available throughout the process.
Minimum quantities vary depending on the product. On every product on the site, we've listed a minimum order quantity.
We'll give you the full price up front and that will include taxes and shipping to your door so it'll be very clear.
The materials we use vary depending on the product. Our production team spend time selecting the most appropriate materials for each product.
Depending on the product, production times vary. Usually the production time is from 7 days to 30 days depending on the product. If you contact us our team will be able to give you very clear timelines.